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Testimonials

 

HILL COUNTRY CUSTOM CYCLES TESTIMONIALS

Share your great story, please send us an email and include photos of your bike, before and after if possible.

CLICK HERE TO SEND TESTIMONIAL AND/OR PHOTOS 

Hill Country Custom Cycles Customer Testimonials

 

Best thing I ever did to my bike without a doubt.!

I just wanted to say how much more I like my flhx with my 16" HCC bagger apes.  I rode 10,000 miles last year with the stock bars and could not stand the feel of them. Being 6'3" all I wanted was more space.  I am in love with my bike and the bars all over again!  It's amazing how comfortable I feel.  Best thing I ever did to my bike without a doubt.  I strongly recommend you give them a try. Everything about the experience with HCC was quick and painless.

Thanks guys!

Chad Davis, USA

Bagger with 18 inch Apes
 

What a pleasure it was

Just wanted to say what a pleasure it was dealing with you before and after my purchase.my yaffe 12" bars are awesome they are assembled well and any questions I had where answered promptly.

thanks so much, Jim

Hill Country Custom Cycles Ape Hanger Testimonials
 

All I can say is WOW!!!!

These bars are amazing, and are extremely comfortable. I had them installed by a local shop in town, and the tech couldn't believe how simple the install was. I've recommended your company to several friends, and they all have commented on the feel and looks of the bars.

I've put roughly 5,000 miles on the bike since install, and have fallen in love with them. Great product, and a great price; you can't go wrong with these. All I can say is "WOW!!!!"

Mike, Texas

Bagger with 18 inch Apes
 

Second set of bars

I wanted to send you a picture of my 2007 Harley Fatboy  with your 16 “ apes.  I really like them. They are the second set of bars I have gotten from you guys.

Thanks Tim, Georgia

2007 Harley Fat Boy 16 inch ape hangers
 

The plug and play option was worth the extra $$

To the HCC team,     My handlebar kit was great! You guys did a good job with the packaging and protection of my bars and chrome controls!  The plug and play option was worth the extra $$ as it made the wiring end of things that easy just plug 'em in and done! This was a great addition to my '05 Fatboy I hope to do business with you guys again sometime.

Regards, Jeremy, Maine

Hill Country Custom Cycles Ape Hanger Testimonials
 

Absolutely Gangster!

That's what all my buddies say about my new 18" bars!

They totally changed my whole setup of my bike and the customer service of Brian after the sell was top notch! Give that man a raise!

LeAlan, Kentucky

Bagger with 18 inch Apes
 

The part that impressed me most!

Just helped my buddy install his apes that he ordered from you. VERY NICE! The part that impressed me most were the Clutch and Front brake controls. He rides an 08 wide glide, I was wondering if you carry them for an 07 RK?

Thanks, Tony

Hill Country Custom Cycles Ape Hanger Testimonials
 

The whole set up just kicked ass...

I put your 16 inch ape hanger kit on my Electra Glide....I "LOVE" the kit, The bars are REALLY nice and the whole set up just kicked ass.....the only down falls where some one said they  would work with a clock works windshield which it does but the guy i talked to said it would still butt up against the fairing and it don't....Also i Installed the bars my self and its a lot more then a 2 hr job to put bars on a bagger( one of your guys said it should only take around 2 hrs to do)......but other then that it went great and looks really good, now all i need is a new seat and my bike will be how i want it!!!

Jackson

Hill Country Custom Cycles Ape Hanger Testimonials
 

You folks are top notch!

I have been in the computer business for 19 years and deal with many vendors not just professionally but personal purchases as well and as far as sales and customer service you folks are top notch.

I can’t remember the last time I was so well informed on the status and details of an order. Although I have not received the cable kit yet (in transit) I feel that if the quality and fitment of you product is like your sales/customer service I should be just as impressed.

I have recommended your site to several people over the past few days and will continue to do so.

I appreciate your help and attention to detail and just wanted to state it.

Thank you and keep up the good work!

Scott, West Virginia

Hill Country Custom Cycles Ape Hanger Testimonials
 

'96 Heritage with the apes installed  16 inch.

I am really satisfied with my Hill Country Apes! Here is a couple of pics of my scoot..'96 Heritage with the apes installed  16 inch.. I have got much compliments and a ton of looks!

Thanks alot for a great product and quick response to my questions. I do tell everyone where I got them!

Rourke, Tennessee

Hill Country Custom Cycles Ape Hanger Testimonials
 

A+ work as far as I’m concerned.!!!

I recently purchased a handlebar kit with new switches and internal wiring and I could not have been happier. Starting with the phone call to place the order, the wiring of the bars and shipping. A+ work as far as I’m concerned. All the new cables fit perfect and look great. I opted to have you all add the plugs so I could avoid soldering and I’m glad I did well worth the money (to me anyway). You all have earned future business from me.

Drew

Hill Country Custom Cycles Ape Hanger Testimonials
 

Great decision, comfortable ride and outstanding quality!

Thanks HCC for helping me bring my 06' Fatboy to the next level.   I would also like to say thanks to your customer support for recommending 16" apes instead of the 14" apes I was considering.   Great decision, comfortable ride and outstanding quality!

Regards, Kevin, Texas

Hill Country Custom Cycles Ape Hanger Testimonials
 

Customer Service blew me away!

Talked with Chris earlier this afternoon about an issue I had with some bars and his customer service blew me away!

There were some pits and rust spots on the bars I just got and he offered right away to send me a new set. As a sales guy, I deal with all kinds of issues with my customers and I can’t tell you how great it was not to have to “work” to get some help. Outstanding way of doing business.  I will not hesitate to recommend you to others.

Mark, Colorado

Hill Country Custom Cycles Ape Hanger Testimonials
 

Are considerate enough to call you back

You guys rock !!!!  I emailed last night and the email was actually returned to my surprise the very next morning didn’t know that was even possible anymore a lot of company’s could take lessons from you. That wasn’t even about to prepare me for what happened next. I called at 5:15 right when I got home from work not realizing that you closed at 5:00 till after I left a message.  I really expected to have to call the following day when the phone rings its Andy asking me if there was anything that he could help me with mind you it’s now 6:00.  About fell on the floor it’s nice to know that the people whom your doing business and giving them your hard earned money are considerate enough to call you back let alone the very night you left the message after business hours. I know that you will not be able to do this every time a customer needs help but just replying at all is something that just doesn’t happen enough anymore. You guys have won my business over and believe me everyone I know will soon be aware of HILL COUNTRY CUSTOMS is where they should go to get bike parts. All that said I placed an order tonight with Andy and look forward to doing more business with you guys. Might even stop by sometime on a road trip.

Thanks again Robert

Hill Country Custom Cycles Ape Hanger Testimonials
 

Fast delivery, great application, and even better service!

Just wanted to drop a note to let y’all know my 16” pre-wired kit arrived and my bro’, my kid, and I slapped ‘em on the FLHRS and it couldn’t have been smoother…that might be a small lie but any issues were the fault of the “install crew” and NOT the kit itself!  Thanks for the fast delivery, great application, and even better service.  Chris was a real help when I called with questions.

Thanks again,

Tim, Army Special Operations

 

Hill Country Custom Cycles Ape Hanger Testimonials
 

Great Communication, and Speedy Processing!

 

I just received my internally wired, Chubby 502's in perfect condition. I just wanted to take the time to thank you and your guys there at Hill Country Custom Cycle for the great service, communication, and speedy processing of the order.   I gave you and your shop a great write up on HDForums.com. Hopefully it will generate some sales. I know how tough it is to separate money from wallets in this rough economy. It's nice to see someone that cares about customer service and a great product.   Thanks again.   Bruce, North Carolina

Hill Country Custom Cycles Ape Hanger Testimonials
 

What a breeze!!

I just finished installing the ape hangers on my bike. What a breeze!! I placed the order with Robert and before I knew it the parts were on my doorstep. Robert you're a Pro.

Took my time installing them over a weeks time, had other projects home wise to do also. The cables were spot on with the length and are great quality.

Thanks Hill Country, super fast shipping, dead on cable lengths and great quality!!

Mike, California

Hill Country Custom Cycles Ape Hanger Testimonials
 

WOW !! Ease of installation and product quality is outstanding.

Wanted to let you know I recently installed your ape-hanger kit on my 05' Fatboy - WOW !! Ease of installation and product quality is outstanding. Customer service is the best, ordered the pre-wire with switches, best money spent! Had a small issue with the clutch cable, Brian walked us through it with no problem. Just completed a 700 plus mi. road trip with no problems and lots of complements. I will be a customer for many years to come. Thanks Brian and Hill Country CC.

Curtis, Florida Keys

Hill Country Custom Cycles Ape Hanger Testimonials
 

Absolutely love our new rides!

I installed a set of 16" chubby apes on my 2001 heritage and a set of 18" carlinis on my son's 96 fatboy. we purchased both sets from brian at hill country cycles. brian was great to work with and the kits were perfect. it took me a couple days but i didn't really know what i was doing. but everything went right and we both absolutely love our new rides. would and have recommended brian and hccc to anyone.

Dick, Utah

Hill Country Custom Cycles Ape Hanger Testimonials
 

Customer Service is A+ in my book...

A big plug for Hill Country Customs. The 18” kit I bought is phenomenal and I would recommend it to anybody thinking of installing apes. I did have a minor issue with the wire plug on the bars, but I will say your customer service is A+ in my book. Brian was on the phone about 6 times with me trying to help figure out the problem. He even gave me his cell phone# for after hours help. We did figure it out and it was very minor, just a pin connector was a little out of place, it was easily moved to the correct spot. I really didn’t want to send the bars back to be rewired and neither did Brian. It's nice to know that some places still care about the customer after the sale.

Joe from Raleigh, North Carolina

Hill Country Custom Cycles Ape Hanger Testimonials
 

Everything fit great...

 

Just wanted to thank you guys for the ape kit everything fit great and looks really good couldn't believe how fast they got here great service

 

Thanks Kevin

Hill Country Custom Cycles Ape Hanger Testimonials
 

Everything was included to make the installation go and look great....

 

I received my 14'' ape hanger bagger kit last week. I installed it over the weekend and have to say that everything was included to make the installation go and look great. Wasn't missing a thing. All the cables and wiring fit perfect. I have sent a picture of my bike with my new bars. I have received a lot of complements on my bars. Hill Country is a quality company with quality products.

 

Thanks again

John from Highland Village Texas

Hill Country Custom Cycles Ape Hanger Testimonials
 

Extremely happy with the whole transaction!

 

Just wanted you to know, this was an excellent product and I am extremely happy with the whole transaction. You guys know your shit!!!!!

 

Smelly Cat

Hill Country Custom Cycles Ape Hanger Testimonials
 

I couldn't be happier...

 

I just wanted to drop you an email to thank you for getting me the items in time to complete the job for this past weekends Memorial Day Weekend events. I couldn't be happier with the service you have provided and the product is outstanding. I had so many comments and compliments this weekend. I even had a cop pull up to me this weekend at about 11:00 PM and roll down his window. I thought he was going to harass me or ask a question on bar height but all he could muster was “Nice bike Man” and “Love those bars”…

 

On another note, I am having one small problem with the horn switch. When pressed, it remains on until I press the top and shut it off. Any simple fix for this? Seems like it is just sticking.

Thanks again! I have recommended you to all of the people who have asked, and will continue to.

Great product and great service! Ed from Florida

Hill Country Custom Cycles Ape Hanger Testimonials
 

What amazed me the most...

Just wanted to let you guys know that when I came home from work Friday that my new handlebars were sitting at my front door. Like a kid in a candy store, I took them into the house and unpacked everything and man did I get excited! I went straight to the garage and tore off the old bars and all my cables. Decided to call it a night and waited until this morning to start the install. I was back in the garage at 8:00 this morning and at 2:00 this afternoon I was cruising down the road with my new 16 inch apes on my road king.

I will without a doubt recommend your bars to anyone who inquires about them. What amazed me the most was that I installed them with no significant problems. I'm a plumber and know how to work with tools and my hands, but I'm by no means a motorcycle mechanic or a mechanic of any sort. Anyway, I just thought I would compliment you on a great product and I can't wait to go riding tomorrow knowing that I installed my new bars completely on my own!

If I get a chance I might send some pics!

Thanks, Rick from Illinois

Hill Country Custom Cycles Ape Hanger Testimonials
 

Ape Hanger Kit, I do mean COMPLETE

 

I purchased one of the complete (I do mean COMPLETE) ape hanger kits for my 1999 Heritage and was completely satisfied, sales was more than helpful, shipping was on time as promised, packaging was great, product quality is top shelf.

 

 

I will absolutely use again on my next bike and recommend to others !!

 

 

Thanks, Jim from Milwaukee

 

Hill Country Custom Cycles Ape Hanger Testimonials
 

Customer for life...

THANKS FOR EVERYTHING! It has been a real pleasure doing business with you all. Everything is perfect.

Can't wait to do business again. Wish everyone were as committed to their customers as you guys!

Thanks Again!  Customer for life,   Phil

Hill Country Custom Cycles Ape Hanger Testimonials
 

Really easy to deal with and very helpful...

 

Well, as some of you may have seen on a riser / ape thread, there was some things said about Hill Country Custom Cycles that could have been a little more thought through. The argument came from a dispute on whether the bushings I had received were rubber or polly. I had ordered polly but received rubber, as well as a couple other guys. I took it upon myself to contact Robert Smith via email and make an ass out of myself by bringing up stuff that didn't matter for my situation and all out being rather insulting. I talked to Robert this morning and worked every thing out. He's a really easy guy to deal with and very helpful. Turns out the problem with the bushings was an isolated event from the distributor that they are fixing and will be sending out the correct bushings stat . . . . not Hill Countrys fault at all. I would highly recommend them and will be doing business with them in the future. It took me suckin up the fact that I was an asshole when I shouldn't have been, and I'm fine admitting it.

 

David

Hill Country Custom Cycles Ape Hanger Testimonials